"I called yesterday, and Tyler came out today to resolve a yellow jacket "issue" at my cabin. He did a wonderful job of assessing the situation and coming up with the best solutions. And, poor guy, answered my 500 questions! EPC, Inc. sprays for "bugs" every year for me for the last 5 or so years. Customer service is excellent, and the techs are knowledgeable and friendly. Very pleased and highly recommend this service!"
"Yesterday, my car broke down on a busy I96 just outside Grand Rapids. It was busy and it was cold and I was stranded. To make a very long story of dissatisfaction with AAA shorter, suffice to say that I called AAA and was poorly served. I called at 1250 and they told me they called someone for me but it would be a long wait...arriving at 230pm. I won't say the other company. At about 2pm I called the other company for an ETA to find out that they had sent a rejection to AAA due to distance so I called back AAA. They forgot to call anyone for me and left me stranded in 27 degree weather (I am senior citizen). They ended up calling J and K for me who got there as quickly as they could. The driver, STEVE was so nice. Imagine by this time, it was 330pm and I had been stranded with no heat or food or water or means to use the bathroom since 1250!!!! He was kind enough to stop at a station for me to use the bathroom!!!! He was nice, comforting, happy and got me safely to the car drop off destination 64 miles away. Thank you to STEVE for making an otherwise terrible situation palatable. I cannot rave about him enough as a representation of J and K and IF the owners are reading this...please...you have no idea the gift you have in this driver. I highly recommend this company. HIGHLY recommend!!!!!"
"Thank you to Martin and his crew for the great customer service and communication. I contacted Schilbe tree care when I wanted to optimize sunlight reaching our cabin and Martin helped identify the best trees to remove. He was also very accommodating on trees I wanted removed to improve the view to the lake. I even made a few adjustments on ideas during his visits to the cabin and he was always willing to help meet my needs. He kept in contact via phone, text and email. I had no worries working with Martin and would recommend Schilbe tree care to anyone looking for trustworthy and kind service. "
"they just came out today to check out my crawl space. turns out my crawl space was basically spore free and already had a vapor barrier, so it only needed some cleaning. they were thorough with the work and did not push to have any additional unnecessary treatments done. i would highly recommend them to anyone else that needs work done. "